Frequently Asked Questions
Welcome to the Frequently Asked Questions section of Hedayaa Al-Khair. We understand that you may have some questions about our services and how we operate. Therefore, we have compiled a list of the most common questions along with their answers to save you time and effort. We hope you find this information helpful and comprehensive. If you have any additional questions or need further clarification, please do not hesitate to contact us. We are here to serve you.
At Hedayaa Al-Khair, we focus on drilling water wells and constructing mosques in poor and needy communities. We also undertake other humanitarian projects aimed at improving the living conditions of these communities.
You can sign up for our services by visiting our website and filling out the required registration form, or by visiting one of our local offices and registering in person. You can also contact one of our representatives or make a payment through the website.
Yes, you can easily and securely pay online through our website. We offer a range of electronic options to facilitate the process.
We conduct field studies and needs assessments in various communities in collaboration with local authorities to ensure we select the most needy locations that will greatly benefit from our projects.
Yes, we focus on supporting poor and needy communities, especially in areas that suffer from a severe lack of water sources and religious facilities. We work hard to ensure that aid reaches those who deserve it.
We adhere to the highest standards of transparency in all our operations. We document all projects and distributions, and provide periodic reports and endowment certificates. Additionally, we record video documentation of drilling and construction processes, allowing contributors to watch and ensure transparency and credibility.
You can reach us through WhatsApp at our unified number 962793333181+ Additionally, you can visit one of our local offices for in-person assistance. For the latest updates and more information, follow us on our social media accounts.
We operate in many countries around the world, including Indonesia, Sri Lanka, Bangladesh, India, Nepal, Ghana, Ethiopia, Togo, Benin, and Niger. We are committed to providing our services in communities that need significant support to improve their living conditions.
After you choose to build a well or mosque, the Hedayaa Al-Khair team will contact you via phone, messages, or email to gather the information you want to be inscribed on the well's plaque. We will then proceed with the project and provide you with regular updates on its progress.
We strive to complete the project as quickly as possible, but the duration varies between Africa and Asia. Generally, the process takes around 30 days on average.
We strive to complete the project as quickly as possible, but the duration varies between Africa and Asia. Generally, the process takes around 120 days on average.
More than 8 Different Projects.
More than 8 different projects, including well drilling, mosque construction, school establishment, food provision, clothing distribution, and humanitarian aid.