Project Delivery Policy

The process of delivering our projects begins with selecting the right project that meets your needs and objectives. You can browse a variety of development projects available on our website and choose the one you wish to support and implement. After selecting the project, you can proceed with the payment process securely through the website. If you prefer direct communication, you can contact us or send an email to express your desire to implement a specific project. Our professional team will provide you with all the necessary information and answer your inquiries to ensure the optimal project selection and accurately define the implementation steps. In this way, we guarantee a smooth and transparent start to the project implementation process, while ensuring our commitment to the highest standards of quality and transparency throughout all stages of the process.

After selecting the project and making the payment, we will contact you directly to agree on the project details. Our team will record all the necessary information to ensure that the project is implemented according to your preferences and the needs of the beneficiary community. We will clarify all the technical and logistical aspects related to the project, as well as provide an initial timeline that outlines the phases of implementation and follow-up. In this way, we ensure full alignment between your expectations and what will be executed on the ground, while reaffirming our commitment to transparency and credibility throughout all stages of agreement and planning.

After the agreement and payment, our customer service team will send the necessary documents to confirm the project. A formal contract detailing all the agreed-upon specifics will be sent, along with a receipt confirming the payment. Additionally, the team will provide a virtual project board outlining the general plan and expected phases of implementation. These documents will be sent via WhatsApp or email within 48 hours of the payment completion. This process ensures that all details are officially and transparently documented, giving you confidence that the project will be executed according to the agreed terms and specifications. We are always ready to answer any inquiries or provide additional support to ensure your complete satisfaction.

After the client confirms all information and details, the project implementation begins immediately. We ensure that all data and specifications have been reviewed and approved by you to avoid any delays or misunderstandings during the execution phases. Our specialized team starts working directly according to the specified timeline and the agreed plan, taking into account all technical and logistical details to ensure the project is carried out with the highest levels of quality and professionalism. We are committed to transparency and continuous communication with you throughout all stages of implementation. You will receive regular updates on the progress of the work, ensuring your complete satisfaction and achieving the agreed objectives efficiently and effectively.

After the project is completed, we will send a detailed report to the client that includes all information and documentation related to the project. The report will feature a video showing the stages of the project's execution and post-implementation, as well as the precise geographical location of the project. Additionally, we will provide a warranty certificate confirming that the project was completed according to the agreed-upon standards. This report aims to document the work done and provide clear and tangible evidence of the quality of execution and the effectiveness of the project. We believe that transparency and credibility are the foundation for building trust with our clients, and we strive to provide all the necessary evidence to ensure your complete satisfaction with the work accomplished.